Tiger World Account Set Up

Savannah State University utilizes a self service password reset tool to give student the ability to reset their own passwords. The password reset process requires that you enter a textable phone number to be able to reset your password. This ensures that you can regain access to your account 24/7, even during holidays or weekends.

First-Time Login

If have not logged into your account for the first time yet, you can find the instructions on how to login in your Application Portal (Tiger Den). Once you have completed your first time login you will be able to reset your password.

How to Reset Your Password

• Navigate to the password reset page.
• Enter your SSU email address (e.g., username@student.savannahstate.edu or username@savannahstate.edu).
• Complete the CAPTCHA verification to prove you are not a bot.
• Choose your preferred verification method (Text, Call, or Authenticator App code).
• Enter the verification code sent to your device and choose a new, secure password.

Student ID and Email Lookup

If you do not know your student ID, commonly reffered to as your 915 number, or your student email address, these items can be located in the Application Portal (Tiger Den).

Update Your Recovery Phone Number

• Login to the account security info page.
• Identify the phone number you wish to delete and click "Delete" on the right side.
• Confirm that you want to delete the number and it will be deleted.
• Use the "Add signin-in method" button and select Phone and enter your updated cell phone number. As a reminder, please update your phone number in your PAWS account as well.
• Select if you want to receive phone calls or text codes, and then enter your phone number and click next.
• You will receive a phone call or text message with a verification code to enter. Once the code is entered, you phone number will be saved.

Need Assistance?

If you are locked out and cannot use the self-service portal, please contact the SSU Help Desk:

Phone: (912) 358-4357 (HELP)
Email: servicedesk@savannahstate.edu
Location: Morgan Annex